Issues Resolution & More

Stuff happens – between employers, boards, committees, unions and individuals. People behave thoughtlessly, badly or unlawfully; they bully and harass; systems fail; people get hurt, and performance suffers; legal and operational risks emerge.

And as they arise, issues have to be dealt with. Not just to make them go away, but to resolve them efficiently, fairly and sustainably. Some matters need expert and dispassionate investigation.

In other cases, empathetic and creative mediation is called for. Sometimes systems or processes need to be developed, reviewed or overhauled.

How do we help?

Mediation, Investigations and Arbitration – how we help

We are accomplished and experienced workplace mediators, investigators and arbitrators. We can help establish the facts of a matter and, when appropriate, propose solutions. We are skilled at bringing parties to their own, agreed resolutions.

CoSolve is also experienced and practised in working with legal representatives in mediating disputes to agreed outcomes.

Where parties agree terms of reference, we can determine disputes through voluntary arbitration.

Specialised Training – how we help

We are experienced and skilled at developing key skills necessary for effective consultation.

CoSolve has developed extensive resources and materials to support leaders and negotiators in all aspect of negotiation, bargaining, problem-solving and consultation. We can help specifically by provides training in the principles and techniques of –

  • interest-based bargaining;
  • efficient and inclusive consultation;
  • collaborative work process improvement and workplace problem-solving.

Dispute Settlement Design – how we help

We can assist governments, corporations and organisations with the design and establishment of modern, effective and efficient consultation and dispute resolution processes and structures.

CoSolve can assist with –

  • conflict analysis;
  • the review and adaptation of consultative and negotiating structures;
  • drafting or the refinement of consultative committee constitutions and other labour-management charters;
  • dispute resolution system design.

Strategic Support and Coaching – how we help

When contemplating or conducting a leading edge or transformational strategy, it is often valuable for leaders to take the opportunity to talk through ideas or concepts in a safe environment.

CoSolve can provide leaders with candid and frank feedback, challenge or test assumptions and identify otherwise unexplored alternatives.