It's not easy to get all stakeholders to agree to a process to tackle the challenges and issues that confront them. Nor to agree on who should assist. But it is that consent which, when gained, gives us a special space and leverage. We are not there to advantage one or another party. Our quest is to drive for mutual gain, and it's a job we take seriously.

In a nutshell, we help stakeholders work successfully with one another to  take on challenges and resolve disputes. We often work in association with other specialists in related areas (such as lean processes, OHS, employment equity, OD and remuneration), blending services to achieve organisational goals.

We usually find ourselves working in:

Workplace change and improvement, helping the parties engage with one another productively - often through consultative processes - to enhance business outcomes and improve the workplace environment for employers and employees alike.

Relationship-building, supporting the parties to identify ways to improve relationships in the workplace.
(learn more about relationship-building)

Collective bargaining, assisting the parties arrive at intelligent deals in an efficient and constructive way .
(learn more about collective bargaining)

Training for participation in consultation and bargaining, preparing the parties to apply proven processes and methodologies (covering off good faith bargaining, and the suite of bargaining models).
(learn more about training)

Individual relations, getting to the bottom of interpersonal or individual issues hampering relations and results at the workplace.