Workplace Change

Every textbook stresses the need for effective engagement in organisational change. It certainly involves more than merely 'communicating the message' in what is often a directive and even patronising way. Where issues are complex, stakes high or baggage troublesome, it is often sensible for the parties to go further and engage a joint helper – advisor, coach and facilitator –  whose job is not to give partisan advice but to promote the prospects of an agreed pathway and mutually beneficial outcome. A skilled facilitator can take the parties where they cannot go in unmediated exchanges.

CoSolve helps employers to recognize and then obtain that elusive 'best case' outcome by genuinely engaging with its workforce over sustainable change.

With sensible frameworks for discussion, trust can be built and parties can deliberate their way robustly and imaginatively to effective solutions.

Typically, two areas of need or opportunity arise: 

  • where organisations must make significant or urgent change but are burdened by troubled histories or must deal with complex challenges; and
  • where organisations are seeking to establish a real competitive advantage by releasing the passion, creativity and talents of their already supportive workforce.
Implementing Workplace Change

How do we help?

CoSolve –

  • acts generally as a independent facilitator of change, on the joint brief of the parties and with agreed terms of reference
  • trains participants where indicated in problem-solving skills and introduces them to fit-for-purpose forms of engagement
  • assists the parties identify and clarify their respective needs, goals and interests
  • assists the parties communicate these needs, goals and interests to their counterparts
  • helps establish processes for effective consultation and issues resolution
  • assists with shared goal-setting, options generation, problem-solving and homing in on optimum solutions
  •  assists with the co-ordination of any necessary research efforts
  • trouble-shoots specific issues as the arise
  • supports the wider rollout and cultural anchoring of the change, including ongoing advice, coaching and other intermediary services
Organisational Change